Got something interesting?
Just feel like bitching?
Need to unload?
Have at it in the comments.
I always thought “one-way” streets were designated by black arrows on a white background. However another style of “one-way” street appeared recently. I’ve been having problems with my secondary insurer who will remain unnamed. I often have to call them and spill my guts out to an ignorant drone reading from a script and cannot make any commitment. In the past I’ve ignored the Robo-announcement made after I gave my last 4 digits of my SS #, Zip Code and date of birth in the format of MM/DD/YYYY mandated by the “sweet” computer voice. That announcement declares: You will be connected to the next available representative and the conversation will be recorded for “training purposes”.
Yesterday I was pissed so I tried to toss the ball back in the assholes’ court. After the representative came on and announced: “My name is Igor (made that up) how may I help you today?” I replied: “This conversation is being recorded by me for training purposes”. Igor immediately announced he was not allowed to continue if I was recording. I pleaded my case that all I was doing was the same as his company was doing, but to no avail. He abruptly ended the conversation…..That’s what’s known as a corporate one-way street and I’m sure it can never be challenged in the shit-hole court system.
Some states allow you to record a (telephone) conversation without telling the other end.
Check it out.
On second thought, do it anyway. Record, and don’t tell the other end that you’re recording.
From that, make a written transcript. It may, or may not, come in handy later.
Thanks for the info Woody.
Comments are closed.