I’m tired of hearing about it and, personally, think United fucked up in a major way.
The question now is not if they’ll pay but how many millions they will pay.
So go on and vent in the comments.
The Chicago Department of Aviation said it ‘obviously’ did not condone the behavior of the security officer who was filmed slamming the man into an arm rest, knocking him unconscious and dragging him away by his arms as he bled from the mouth at O’Hare.
United is facing growing anger after they selected the 69-year-old man – who claimed to be a doctor – to be bumped from the overbooked flight to Louisville to make room for its staff on Sunday night.
The airline’s CEO apologized today even as new video emerged of the man, who had refused to leave the flight, bleeding heavily from the mouth and mumbling about suicide in the aftermath of his brutal treatment.
In the clip, the dazed man chants ‘just kill me, just kill me’ as blood pours from his mouth.
It seems to have been filmed after another clip that shows the victim somehow broke free from the airport cops and ran back onto the plane chanting ‘I need to go home, I need to go home.’
In his apology, United CEO Oscar Munoz said today: ‘This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers.
‘Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly to him and further address and resolve this situation.’
The aviation department released a statement to the Chicago Sun-Times, which read: ‘The incident on United flight 3411 was not in accordance with our standard operating procedure and the actions of the aviation security officer are obviously not condoned by the Department.
‘That officer has been placed on leave effective today pending a thorough review of the situation.’
Aviation department security officers are responsible for policing inside the security cordon at O’Hare.
The Chicago Police department, which operates separately, had earlier risked controversy by claiming that the man ‘fell’ into the armrest.